Cooktop Repair, Maintenance and Installation Services

Common Cooktop Issues

1. Induction or gas burner(s) doesn't heat or light properly
One of the most frequently reported problems is uneven or inconsistent heat. This can stem from:

• Faulty Heating Elements or Burners: If electric coils, induction elements, or gas burners are worn or damaged, the cooktop won’t maintain a steady temperature.

• Igniter or Spark Electrode Issues (Gas): A weak or malfunctioning igniter can lead to a sputtering flame or difficulty lighting.

Clogged Burner Ports or Debris: Grease or food particles can obstruct burner openings, causing uneven flames or hotspots.
Tip: Clean your burners or elements regularly using manufacturer-recommended methods, and ensure all parts are properly seated before cooking.

​2. Cooktop Not Heating

• Tripped Circuit Breaker or Loose Wiring: Make sure the cooktop is receiving power. For gas models, confirm the gas valve is turned on.

• Broken Heating Element or Igniter: A worn-out coil or defective igniter prevents the cooktop from producing heat.

Malfunctioning Control Switch/Infinite Switch: If the control that regulates power to the element is faulty, the burner won’t heat.
Tip: Double-check your power or gas supply. If you suspect a defective component, it’s best to have a professional diagnose and replace it.
 

3. Burner Flames Too High, Too Low, or Discolored (Gas Cooktops)
If the flame is weak, roaring, or discolored (yellow/orange instead of blue), you may have:

• Dirty or Misaligned Burners: When the burner cap or head isn’t seated properly or is blocked, the flame can become irregular.

• Air Shutter or Gas Pressure Issues: The air-fuel mixture must be correctly balanced; improper settings or low pressure can cause odd flames.

Clogged Ports: Residue in the burner ports can lead to erratic flames.
Tip: Clean and align your burner components, and if the problem persists, consult a technician to check gas pressure or adjust the air shutter.
 

4. Strange Noises
Unusual sounds can vary by cooktop type:

• Continuous Clicking (Gas): May indicate a stuck igniter or moisture trapped near the burner knob.

• Buzzing or Humming (Induction/Electric): Could mean loose components or issues with the internal cooling fan (induction).

Popping or Crackling: Often caused by rapid temperature changes on certain surfaces or coatings.
Tip: Verify that all knobs, burner caps, and coils are securely in place. If noise continues, seek professional assistance to avoid further damage.
 

5. Cooktop Won’t Turn On or Controls Not Responding
A cooktop that refuses to power on or adjust temperature can be particularly frustrating:

• Power Supply Problems: Check your home’s circuit breaker and confirm the cooktop is plugged in or hardwired correctly.

• Defective Knobs or Touch Controls: Worn-out knobs, switches, or touch controls can fail to regulate heat.

Electronic Control Board Failure: On high-end electric or induction models, a faulty control board can keep the cooktop unresponsive.
Tip: Confirm the unit is receiving power or gas. If the controls remain unresponsive, consult a professional.
 

6. Error Codes or Lock Indicators (Induction/Electric)
Many modern cooktops display error messages to help diagnose issues. Although codes vary by brand and model, they often point to:

• Overheating Sensors or Coil Failures: May indicate the induction element or its sensors are malfunctioning.

• Locked Keypad or Safety Feature: The cooktop may have entered a lock mode for safety reasons.

Control Panel Problems: Faulty wiring or electronic components could trigger error codes.
Tip: Refer to your owner’s manual or the manufacturer’s website for specific code definitions. If an error persists, it’s best to seek professional help.
 

                                                  Get Professional Assistance

While some minor issues can be handled with routine maintenance — like cleaning burners, adjusting igniters, or reseating knobs — more complex problems involving electrical wiring, gas lines, or advanced electronics are best left to a trained technician. If you’re dealing with persistent or tricky cooktop troubles, contact us for expert support. We’ll diagnose the issue quickly, recommend a cost-effective fix, and have your cooktop back to peak performance in no time.
At Elite Systems Experts, we take pride in delivering prompt, reliable, and professional service. Let us handle your cooktop concerns, so you can focus on creating great meals with confidence.


Don’t let a malfunctioning cooktop disrupt your daily routine or business operations.
Call us at (347) 939-6833 or book online to schedule your appointment.
Whether you’re in Westchester, Greenwich, Manhattan, Scarsdale, Bronxville, Stamford, Larchmont, Mamaroneck, Rye, Armonk, Chappaqua, Bedford, Purchase, Tarrytown, White Plains, or New Rochelle, our local team is ready to provide prompt, professional assistance that keeps your cooktop running smoothly.
​​​