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Modern Fireplace

Gas Log Set Repair and Maintenance Services by Elite Systems Experts

 

 A gas log set brings the charm of a real fire with none of the mess, and Elite Systems Experts is here for every phase of its life-cycle: installation, repair, and maintenance. Whether your logs aren’t lighting, the flames look uneven, or you notice a gas smell, our certified technicians keep your hearth safe, efficient, and beautiful.

We install, diagnose, and restore vented and vent-free gas log systems throughout Westchester, Greenwich, Manhattan, Scarsdale, Bronxville, Stamford, Larchmont, Mamaroneck, Rye, Harrison, Armonk, Chappaqua, Bedford, Purchase, Tarrytown, White Plains, and New Rochelle  and nearby.

From pilot assemblies and valves to burner trays and remote controls, we make sure your gas logs burn clean, safe, and brilliantly.

​​​Whether your log set is the centerpiece of your living room or a stylish outdoor feature, we install it right and keep it running at peak performance, so you can relax and enjoy the glow with complete peace of mind.

Happy woman enjoying coffee at home after Elite Systems Experts repaired her air conditioning system, restoring cool indoor comfort.
⭐️⭐️⭐️⭐️⭐️
"My gas logs kept shutting off after 10 sec. Oleg replaced the thermopile and cleaned the whole system, and now it works perfectly!"

Mario B., New Rochelle, NY

Common Gas Log Set Issues & Expert Tips

 

Pilot Light Won’t Stay Lit

Cause: Faulty thermocouple, dirty pilot assembly, or gas flow issue.
Tip: If the pilot keeps going out, don’t keep relighting it - it could be a safety risk.
Call Elite Systems Experts to inspect and replace faulty components safely.

 No Flame or Logs Not Lighting

Cause: Gas supply interruption, igniter failure, or clogged burner ports.
Tip: Don’t force it - it could be a gas valve or control issue.
Schedule a diagnostic with our certified technicians.

 Unusual Odor or Gas Smell

Cause: Gas leak, poor combustion, or burner misalignment.
Tip: Shut off the unit immediately and ventilate the area.
Contact Elite Systems Experts for emergency inspection and safe resolution.

Soot on Logs or Glass

Cause: Misaligned logs, clogged burner, or incorrect air mix.
Tip: Soot is a red flag for poor combustion.
Let us clean and recalibrate the log set for a clean, even burn.

Weak or Uneven Flame

Cause: Blocked or dirty burner ports, improper gas pressure, or valve issues.
Tip: A healthy flame should be blue with slight orange tips.
Call Elite to restore proper flame height and efficiency.

Clicking Sound but No Ignition

Cause: Failed igniter, battery, or worn-out electrode.
Tip: Check batteries first if your unit is battery-powered. Still clicking?
Book a service - we’ll test and replace faulty ignition parts.

Remote Control or Wall Switch Not Working

Cause: Dead batteries, faulty receiver, or wiring issues.
Tip: Swap batteries. If that doesn’t help, Elite Systems Experts will reprogram or replace remote control systems.

Flames Go Out After a Few Minutes

Cause: Overheating sensor, thermopile failure, or airflow issues.
Tip: Stop using the unit and call for service - these parts protect your home.
We diagnose and fix safety shut-off triggers fast.

​Gas logs not lighting? Smelling gas? Uneven flames?
Don’t risk it - call Elite Systems Experts today for expert repair, professional cleaning, and safe performance.

 

Call us at (347) 939-6833 or book online to schedule your appointment.

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Image by Pawel Czerwinski

Why Choose Elite Systems Experts for Gas Log Set Service?

Clean Flames. Safe Homes. Trusted Results.

 

✔️ Certified Gas Fireplace and Log Set Specialists
✔️ Full Diagnostics, Deep Cleaning & Burner Recalibration
✔️ Safe Repairs for All Ignition and Gas Components
✔️ Over 15 Years of Experience with High-End Brands
✔️ Fast Scheduling, Clean Workmanship, and No Hidden Fees
✔️ ⭐⭐⭐⭐⭐ 5-Star Rated for Reasonable Price, Speed, and Quality

We don’t just repair fireplaces - we build long-term trust with every home we serve.
Whether you need a quick repair or a full seasonal inspection, we guarantee results you’ll feel the moment you walk in the room.

Elite Systems Experts - Where Safety Meets Comfort.

Feet by the Fire

Brands We Service

NYC

Amantii, Ameriwood Home
 
Empire Comfort Systems (White Mountain Hearth)
 
Enviro, Escea

Flare Fireplaces

Heat & Glo, Heatilator

Kingsman / Marquis

Kozy Heat

Lennox Hearth / Superior

Majestic


Mendota Hearth

Monessen, 
Montigo

Napoleon (Luxuria & Vector series)

Ortal

Pacific Energy

Pleasant Hearth

Quadra-Fire

Regency (City Series & Skope)


Sierra Flame

Stellar Hearth Products

Superior Fireplaces

Town & Country

Valor, Vermont Castings

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